Always Connected
Support and Contact
Our team is available 24/7, with an average response time of 15 minutes during business hours.
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Registered Address
Suite 7A, Level 12 Financial Tower, 28 Fintech Blvd Dublin 2, Ireland D02 XY12
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Phone Support
+353 1 234 5678
Mon-Fri: 09:00 – 22:00 CET
Frequently Asked Support Questions
How do I recover my account access?
Head to the login page, click 'Forgot Password', and follow the prompts. You'll receive password reset instructions via email within 2 minutes. If you don't see the email, check your spam folder or reach out to us.
What's the verification timeframe?
Standard KYC verification takes 5-30 minutes via our automated system. In rare cases, manual review may take up to 24 hours. You'll get an email update on the status.
How do I change my payment details?
To update your bank details, go to 'Settings' > 'Payment Methods'. For security reasons, this change requires re-verification of your identity.